Privacy Policy
Last updated: 8 October 2026
What we collect
When you participate in a recorded session at a partner gym, video footage of your activity is captured and stored. We also store your account email/username if you choose to create an account.
How we use it
Video clips are stored to allow you to review and share your performance. Unclaimed clips are automatically deleted after the retention period set by the venue that recorded them. Claimed clips are kept until you delete them or delete your account.
Your rights (POPIA)
Under South Africa's Protection of Personal Information Act (POPIA), you have the right to access, correct, or delete your personal information at any time. To delete all your data and close your account, visit My Clips and click "Delete all my data".
Contact
For privacy questions, contact us at privacy@loveitlabs.co.za.